Upper Kananaskis Lake in Alberta's Rocky Mountains

Case studies

Proof, not promises.

A selection of engagements where the operating model changed, measured against the number agreed before we built anything.

Selected work

Seven engagements, seven different problems.

Utilities & field services

110 hours of manual work removed every month

Field reports, compliance packs and invoicing were re-entered by hand three times. We connected the path from job sheet to invoice.

110+

hours removed per month

12 days

faster invoicing

94%

crew adoption in the first month

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Professional services

62% less administrative time across the practice

Client onboarding took a fortnight of chasing. We rebuilt intake and gave the partners their week back.

62%

less administrative time

9 days

faster onboarding

2.4x

more advisory hours billed

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Manufacturing & distribution

Quotes out in hours instead of days

Custom quoting depended on two long-serving estimators. We captured how they worked and gave the whole team the same reach.

41%

faster quote turnaround

+8pts

win rate on custom work

0

quotes delayed by absence

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Legal services

Three times the caseload with the same team

Deadlines lived in one person's calendar. We rebuilt the matter lifecycle around escalation and governed drafting.

3x

matter volume per fee earner

-71%

status enquiry calls

100%

deadlines met since launch

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Workflow Automation · GPT-5.2

Quote turnaround from 31 hours to 14 minutes on GPT-5.2

We rebuilt the inbound quote desk as one end-to-end automation on GPT-5.2, with a human approving every price that leaves the building.

14 min

median quote turnaround

97.4%

line items extracted correctly

+11pts

win rate on same-day responses

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Workflow Automation · Astra

Astra cut dispatch decisions from 40 minutes to under two

The Astra release gave us long-context reasoning over an entire site history, so dispatch stopped depending on who happened to remember the building.

<2 min

average triage time

-46%

second visits to the same fault

0

escalations missed since launch

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Workflow Automation · Claude Fable 5.1

Claude Fable 5.1 removed 1,900 documents a month from the back office

Invoices, leases and contractor reports were read by hand. Fable 5.1 reads them now, and a person only sees the exceptions.

1,900

documents handled per month

98.1%

straight-through processing

-83%

reconciliation exceptions

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Ninety minutes on your operation with people who have done this work before. You leave with the first three things worth fixing, whether or not you hire us.

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