Industry
Retail & Wholesale
Margin is won or lost between the order and the truck.
27%
fewer order errors after intake was rebuilt
Where the hours leak
The patterns we see in almost every operation here.
Orders arriving by email, phone and portal, then rekeyed.
Pricing and discount rules living in people's heads.
Stock figures that are accurate only just after a count.
Supplier chasing done manually, one message at a time.
What we deploy
The systems that usually pay for themselves first.
Unified order intake regardless of how the order arrives.
Pricing rules encoded once and applied consistently.
Live stock visibility with reorder recommendations.
Automated supplier follow-up and exception alerts.
Our approach here
What makes this sector different.
In distribution, small percentages decide the year. We instrument the order-to-delivery path first so improvements can be measured in margin rather than in impressions.
Questions we get
Asked in almost every first conversation.
We use several sales channels. Does that matter?
It is the usual case. Consolidating channels into one order flow is often the first thing we fix.
How disruptive is the change?
We run in parallel with your current process until the numbers agree, then switch over.
What changes
Hours removed, and hours deliberately left alone.
Today, spent on repetitive work
After the system is running
18hback
per person, per week
10xfaster
on repeatable work
Illustrative figures; actual results depend on volume and starting point.
Book a working session.
Ninety minutes on your operation with people who have already done this work in retail & wholesale. You leave with the first three things worth fixing, whether or not you hire us.